Jinan University 2023 Freshman IT Service Guide

作者:网络与教育技术中心时间:2020-09-11

Network and Educational Technology Center

August 2023

  

Welcome to Jinan University! The many services offered by the Network and Educational Technology Center will accompany your entire college life, we hope to provide you with the best service.

  

The Network and Educational Technology Center is responsible for the planning, execution and management of all IT systems and services on campus. We provide services such as internet access, campus card service, eCampus, online learning etc. The main ones are listed below:

  

      Campus Network: include Internet access, wireless network,  JNU Email etc.

      Campus Card: used as ID, library card, payment card etc. Campus card services

are available on the self-service kiosk located in your dorm building.  

      User Self-service Platform: https://mynet.jnu.edu.cn Here you can apply for

internet services, log a network problem, check your network account info etc.

      JNU Mailhttps://mail.jnu.edu.cn All students can apply for a free JNU email

account in User Self-service Platform.

      Student Portalhttps://info.jnu.edu.cn Your portal to all JNU eCampus systems

and applications.

      Online Learninghttps://learning.jnu.edu.cn Online learning resources.


Activate JNUID

1. Activate JNUID: JNUID (student ID) is used for opening an internet account, obtaining JNU ID card and accessing JNU information services. From mid-August please visit https://info.jnu.edu.cn to set your password and activate your JNUID.

2.JNU WeChat Services: Please follow and subscribe JNU Official WeChat account (JinanUniversity and jinandaxue1906) and bind your JNUID to access various JNU information services.


Applying for Network Access

1.       Campus Network Account: (same as JNUID)

Your campus network account is used for applying internet services. Please Use your JNUID to login to Mynet system (https://mynet.jnu.edu.cn).  

2.       Activate your account: Activate your campus network account on User self-service platform https://mynet.jnu.edu.cn. See Internet Account Payment Instruction.

3.       Internet Set up: Ethernet Set up Manual   Wireless Set up Manual

Internet Service Location:

  

Shipai Campus: Room 209, Science Building           

South Campus: Room 120, Teaching Building

Helpline: 020-85220304/85220305

WeChat Service Help: JNU Service Account (JinanUniversity) – Information Service – Microservices – Campus Network – Online Service


Campus Card Service 

The campus card is your campus ID, entry pass to all campus facilities, such as library, labs etc, and e-Wallet to pay for campus canteen, shopping and network fee etc. It could be used in all Jinan University campuses.

The campus card services include top-up, lost/stolen card, replacement, bank card registration, balance and statement, password change etc. You can find more information on campus card service.

The initial campus card password is the last six digits of your personal ID by default.

  • For students from Hongkong/Macao, it’s the last six digit of your Mainland Travel Permit for Hongkong/Macao Residents.

  • For students from Taiwan, it’s the last six digit of your Mainland Travel Permit for Taiwan Residents.

  • For other international student, it’s the last six digit of your passport.

Note: If there’s any alphabet or special character in your ID number, it’s been replaced with zero. If your ID number is less than six digit, the password is made up of zeros add to the front, i.e for ID number H1234, your password is 001234.

  Please change your password as soon as your receive your campus card.

Campus Card Service Location:

Shipai Campus: Ground floor, Minghu Commercial Center 

 Room 209, Science Building         

South Campus: Room 120, Teaching Building

Customer Service Helpline: 020-85220474

Self-Assistance Helpline: 020-85220463

  

More IT Services

Category

Service

Web Address

Official Website

JNU official website

https://www.jnu.edu.cn

South Campus

https://panyu.jnu.edu.cn

College of Chinese Language and  Culture

https://hwy.jnu.edu.cn

 

Zhuhai Campus

https://zh.jnu.edu.cn

Shenzhen Tourism College of Jinan University

https://sz.jnu.edu.cn

Network and Educational Technology Center

https://netc.jnu.edu.cn

Campus Network

Network Services

https://mynet.jnu.edu.cn

User Self-service Platform

JNU Student Email

Campus Card

Campus Card

WeChat JNU Service Account (JinanUniversity) – Information Service – Microservices – Campus Card Service

eCampus

Student Portal

http://info.jnu.edu.cn

Educational Technology

Jinan Online Learning Resources

https://learning.jnu.edu.cn

Inquiry:   Room 611, Science Building, Shipai campus

020-85220308

YuKeTang WeChat Official Account Learning Platform

WeChat official Account 雨课堂 – Select JNU - Identity binding

Inquiry: Room 611, Science Building, Shipai campus

020-85220308

SPOC/MOOC   

http://www.icourse163.org/university/JNU#/c

Inquiry: Room 604, Science Building, Shipai Campus

Tel: 020-85220062